Staff Management

Staff Management is your hub for your team: who they are, what they can do, and how they are performing. It covers roles, discipline, time off, notes, quotas, and performance scoring. Open Management > Staff Management in the sidebar.

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Overview

Four stats sit at the top: Total Staff, Total Roles, Staff on LOA, and Active Strikes. Below them, search and filter the staff list by name, status, or role. Each staff member’s row shows their avatar, username, role, total moderation actions, duty status, strike count, active LOAs, and note count. A menu on each row lets you create an LOA, issue a strike, add a note, extend an LOA, or open the full profile. Removing a staff member keeps their history (strikes, LOAs, notes) on file for the record.

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Staff roles

Roles define your hierarchy, what each tier can do, and which parts of the dashboard they can reach.

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Role settings

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Section access

Each role can be given read (view) or edit (view and change) access per dashboard section: General, Applications, Appeals, Tickets, Moderation, Bindings, Staff Activity, Permissions, and Server Manager.

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Permission levels

Levels create a hierarchy where higher roles can manage lower ones, for example issuing strikes or editing LOAs.

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Strikes

Strikes are formal warnings that document performance issues or rule violations and support progressive discipline. A typical progression is verbal warning, then strike one, two, and three, then removal if behaviour continues.

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Leave of Absence

An LOA is approved time off. While it is active, activity requirements are paused and the member is not marked inactive. LOAs move through statuses: Pending, Scheduled, Active, Expired, and Cancelled. You can extend an active LOA, end it early, or cancel and expire LOAs from the dashboard, which gives admins a quick view of who is away and for how long.

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Notes

Notes are private records attached to a staff profile. They are visible only to staff with the right permission and never shown to the member. Use notes for performance observations, meeting outcomes, training progress, and positive recognition.

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Staff profile

The profile is the per-member deep dive at …/staff/profile/[userId]. It collects activity, moderation work, strikes, notes, LOAs, and recent in-game sessions in one place, and lets you act without retyping the member’s ID. It is built around three blocks:

• Header with avatar, linked Roblox account, role and tier, online status, and total activity hours.
• Stat bar with sessions, activity minutes, moderation actions, tickets closed, and active strikes.
• Timeline and sidebar: a chronological feed of everything involving the member, plus quick lists of active LOAs, recent strikes, and pinned notes.

Quick-action buttons in the header open a side sheet to add a note, issue a strike, or schedule an LOA, all scoped to that member.

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Staff quota

Quotas enforce in-game activity goals. Each quota sets how many minutes a member must be active over a period. When the period ends, anyone below the target generates a pending action for a Discord Administrator to approve or reject.

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Creating a quota

Every failure action needs Administrator approval before it takes effect. You cannot have two enabled quotas targeting the same role at once.

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Pending approvals

Each missed quota lists the member, achieved versus required minutes, the period end date, and the proposed action. Only Discord Administrators can approve (which executes the action) or reject (which archives it). Staff can check their own progress any time with the /leftquota slash command, which returns an ephemeral progress bar and the reset time.

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Staff performance

The Performance page ranks staff by a single combined score over a selected period, the fastest way to see who is carrying the team. The score adds points from five inputs and subtracts a strike penalty: A period dropdown scopes the leaderboard (7, 14, 30, or 90 days, or all time). In the Settings panel you can enable scoring and tune each weight and the strike penalty. Click a member to see a per-input breakdown and the raw counts behind their score.

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